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Frequently Asked Questions

How does the 14 day free trial work?

When you sign up, you instantly get access to our fully loaded Pro plan for 14 days. We will email you when your trial expires. You can then select a plan and pay by credit card to continue using the product. If you choose not to continue, your account will be suspended.

Is my data safe?

We take data security seriously. Our servers are hosted in a world-class data center that is protected by 24-hour surveillance and we ensure that our application is always up-to-date with the latest security patches.

Do you offer refunds?

No we dont offer refund. You can cancel your subscription any time. You will be able to use the application for the remaining period of your subscription and we will not be billing you any further.

Can I upgrade or downgrade anytime?

Yes, you can do both. You can upgrade your subscription instantly. You can only downgrade or cancel your subscription at the end of the term. To change your subscription, click on ‘Billing’ in your Easyops account.

What types of payment do you accept?

Visa, Mastercard, Discover, and American Express credit cards are accepted across currencies. We also accept UPI payments in INR.

Have any other questions?

If you have questions about Easyops please email us at and we will be glad to answer all your questions.
Still have questions?

"Easyops is a highly adaptable solution with a lot of features that allow us to track and follow up on our orders and customers efficiently. The implementation process was as smooth as possible, and the team were up and running within 48 hours. We recommend Easyops because it’s great and their team is determined to make it work for their customer’s needs."

– Asvitha, FullyFilmy