Online marketing and selling is now the new norm. People nowadays like buying and selling online. Sellers feel that off-line marketing requires more activities that can be avoided in online marketing and selling.
There are many online websites which provide world-class facilities, a wide range of products, best prices and huge discounts which not only attract consumers but also increases the sellability of a product. This is profitable for the sellers as well. Amazon, Flipkart, Jabong are some of the well-known online websites for marketing and selling.
This article will focus on how to sell a product on Flipkart marketplace.
Let us begin with a very simple question:
Why should you sell on Flipkart Marketplace?
Flipkart is a well-known brand with maximum online research and the highest sellability. It has more than 10 crores is registered consumers, around 10 million daily page visitors, and 80 lakhs shipment every month across thousands of cities. Flipkart is among the top three online selling websites.
They also provide sellers with all the support and infrastructure to become an online seller. Logistics is taking care of by Flipkart with its in-house logistics company Ekart. Ekart provides fast deliveries across most pin codes in India. Sellers need to just focus on packing the orders they receive and logistics are taken care of by Flipkart.
Flipkart also takes care of the customer support and handles reverse logistics freeing sellers from this headache.
Flipkart provides warehouses and other necessary facilities to the sellers as well.
How to become a seller on Flipkart?
We are sure that the above-listed facts of Flipkart are enough to make you become a seller on Flipkart.
It is also important to understand the criteria that are required to be fulfilled before you can become a seller on Flipkart. Anyone who wants to sell new and genuine products is welcomed by Flipkart.
There are some legal regulations and rules which one has to follow before he becomes a seller on Flipkart. He should have the following:
- Personal PAN for a business that is proprietorship and company PAN for other business types
- Bank account
- Minimum of one unique product to sell
If you fulfill the above requirements and criteria, you can easily be a seller of Flipkart.
You would require the following documents to register as a seller on Flipkart:
- Bank account and supporting KYC documents.
- Pan card
- Canceled check
How to register as a seller on Flipkart Marketplace
Now let us focus on the steps which need to be fulfilled for selling on Flipkart.
- The first thing that you need to do before you can sell your products on this website is registering yourself at Flipkart seller central.
- After registration, you have to list your products under the specific product categories according to Flipkart. (listing means filling in the necessary information and adding some images of a product so that the customer can be informed before making a buying decision) Flipkart gives you a step-by-step process of how to list your product on their website. It is necessary to choose the most suitable category so that we customers find your products faster. According to the category that you choose, you will be asked to include the size, model, color and other details of the product.
- The next step is to price your product. While pricing your product, you have to take into account the applicable marketplace fees and include a suitable margin to arrive at the selling price. For easy calculation, you can use the Flipkart commission calculator widget once on-board.
- Once you receive an order, you need to pack the product and mark it as ready to dispatch. The logistics partner of Flipkart will pick up the product and deliver it to the concerned person. This means that you only have to provide the product and the delivery service is performed by the Flipkart authorities.
- Once the order is dispatched, Flipkart will settle the payment within 7 to 15 days based on your seller tier.
Understanding Flipkart Seller Fees
Flipkart charges the seller a set of fees on every sale. It’s important that new sellers understand the fees and take this expense into account when pricing their products which are sold on Flipkart.
Flipkart fees include the following:
- A commission fee is a certain percentage of your order item value is deducted as a commission for providing services to the seller.
- Shipping fees which are calculated on the basis of the product weight and shipping location is also deducted from the value of the item that has been sold.
- A slab wise fixed fee which is based on the order item value is deducted from the bill amount which the final consumer has to pay.
- GST is applicable to all the above components.
- Collection fees refer to a small amount that has been deducted for collecting the bill amount from the consumers. This is based on the order item value and customer payment mode.
Checklist for Online Business on Flipkart Marketplace
Note a few things about Flipkart before you start an online business with them.
- You can not sell any kind of service on Flipkart. It is a complete product selling website.
- You will not be charged for listing the products in the category. Flipkart only got a small commission from what you sell to the consumers through the services that they provide.
- Flipkart does not take any courier services from the seller. It handles the shipping of every product that the company sells. All that it wants is the seller to do is, pack the product and keep it ready for dispatch.
- The stock or inventory needs to be maintained by your seller. Flipkart does pick up your products from the concerned location and drop it to the final consumers.
- After your goods are finally successfully dispatched, your payment will be settled within 7 to 15 business days. Mostly it is seven days for gold sellers, ten days for silver sellers and fifteen days for bronze sellers. The payment will directly be made into your bank account through NEFT transactions.
- Flipkart also has catalog partners. These partners develop high-quality photographs of the products and crisp product descriptions for better sales. A good catalog would you give your customers a better understanding of the product.
- In case your area is not serviceable by Flipkart, you will not able to sell on it.
- Flipkart can also provide your packing material. They claim to have strong connections with the packing agencies in the industry which can help you get good packaging so that you can impress your consumers.
Flipkart Seller Protection Fund
Flipkart has a seller protection fund that is set up to protect the sellers against any kind of fraud. The SPF department works to make sure that it’s sellers do not have to suffer or go through struggles with final consumers. This is a part of the seller protection right.
In case you have been fooled by the buyer or the logistic partner, you will receive the due amount after you send a request to the SPF. You can also get compensation if the customer returns a damaged product. Depending on the case and category, a refund will be transferred to your bank account.
Not only will you get compensation when your original product is replaced by the consumer with a different product but you can also claim some value of the order if the goods were damaged or lost in transit.
Scaling on Flipkart Marketplace
Once you start selling on Flipkart Marketplace, you will need to start thinking of scaling your business on the platform. Flipkart provides lots of tools to sellers to scale up.
First, you need to focus on the listing. Make sure the product images are of high quality and your product description is accurate and informative.
Next, you should explore the native advertisement platform in Flipkart. There is a lot of competition on the platform and getting product visibility is crucial for scaling. Advertising on the platform which provides exposure to your product and helps build brand visibility.
Product feedback from customers is important for building trust. Make sure you focus on customer delight initially. Focus on secure packing and fast fulfillment so that you receive positive feedback from the customers.
Look at enrolling in programs like Flipkart Smart Fulfillment. This program enables you to get Flipkart Assured tags on your product listing and ensure you get more orders.
While selling online in marketplaces can be financially rewarding, scaling operations to handle the order volumes can be very daunting. You should invest in a good order management system. Easyops is a cloud order management system that you can use to manage your Flipkart order fulfillment.
If you are a Flipkart Smart Fulfillment seller you should use Easyops. Easyops Smart Fulfillment Solution reduces time spend in order fulfillment by over 40% saving you time and money that you would spend on hiring extra resources.
Well, we hope that this article will be helpful for all those who are planning to sell their products online. For any doubts or questions please leave a comment below.
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